Director - Freight Operations

Company Name:
Since 1927, Freeman has provided customers with comprehensive services for face-to-face marketing events including expositions, conventions, corporate events and exhibits. Headquartered in Dallas, with more than 70 offices in North America and the United Kingdom, Freeman produces more than 15,000 events annually. Freeman has the ability to assist customers in all aspects of the trade show process, from set-up to take-down and everything in between. An employee-owned company, Freeman places an emphasis on respect for people, providing unparalleled customer service. Freeman has received numerous awards for excellence in the trade show industry.


Freeman is seeking aDirector of Freight Operationsto direct all functions of Freight Operations at the branch level personally or through the Freight Manager and/or Freight Warehouse Manager. Plan and direct all department activities in accordance with agreed budgets and timescales. Ensure the processing complex requirements, inquiries and/or complaints and provide other customer service assistance to internal and external customers as needed. Additional duties include:

Direct all Freight Operations personnel and functions, including the Freight Warehouse Manager and the Freight Warehouse Operation, including interviewing, hiring, training, and conducting performance appraisals..
Schedule freight operations supervisors for individual shows, and direct freight operation of all shows for the branch including the dock, service desk, marshalling yard, tools and equipment regardless of show size or facility.
Work with Corporate Freight Operations, General Manager and other department leaders to ensure that all Freight Operations requirements and problems are addressed.
Partner with Freeman Account Executives to coordinate freight move in preparation for upcoming shows.
Report capital expenditures of warehouse, equipment, and personnel to Freeman General Manager.
Ensure that Freeman policies and procedures are followed.
Schedule Freight Operations safety training in conjunction with Risk Management.
Work with branch Risk Management to ensure DOT compliance.
Lead regular department meetings.
Approve credit memos on material handling charges.
Monitor the account receivable aging report and Labor Budgeting Tool (LBT).
Review warehouse reweighs, Pounds per Man Hour and special handling percentages.
Oversee the Transportation and Logistics Manager in the operation, maintenance and movement of company vehicles and equipment. Monitor equipment rental budget and reports variance to budget.
Perform other duties as assigned.

Minimum (5) five years of related experience
Minimum (2) four + years of personnel, budgetary and operational management experience.
Must be familiar with current material handling rates and show rules and regulations.
Must be able to perform duties of and responsibilities of Freight Coordinator, Supervisor, Marshalling Yard Supervisor and Manger, and Warehouse Manager including producing and supervising the warehouse and show site freight operation.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply basic concepts of algebra and geometry.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write reports and correspondence.

Freeman is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status or any other protected status.

In compliance with the Americans with Disabilities Act Amendment Act, if you have a disability and would like to request an accommodation in order to apply for a position with Freeman, please e-mail Freeman. . Emails should be limited to disability-related assistance only and should not be used for any other inquiries.

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